Privacy Policy

Privacy Policy

Last updated: 3 February 2026

FreedomHub (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://freedomhub.io or engage with our services.

1. Information We Collect

We may collect the following information:

a) Information you provide directly

  • Name and surname
  • Email address
  • Phone number
  • Information submitted via contact forms, booking forms, or consultation requests
  • Any information you voluntarily share during consultations or correspondence

b) Automatically collected information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and consultation requests
  • Schedule and manage appointments
  • Provide coaching, advisory, systems, or automation services
  • Communicate relevant information related to your enquiry or engagement
  • Improve website performance and user experience
  • Meet legal or regulatory obligations

We do not sell or rent your personal information.

3. Legal Basis for Processing (POPIA / GDPR)

We process personal information based on:

  • Your consent (when you submit a form or book a consultation)
  • Legitimate interest (to communicate and deliver services)
  • Legal obligations where applicable

4. Cookies and Analytics

FreedomHub may use cookies and analytics tools to understand website usage and improve functionality.

You can disable cookies through your browser settings. Some site features may not function optimally without cookies.

5. Third-Party Services

We may use trusted third-party tools to operate our website and services, including but not limited to:

  • Website hosting providers
  • Form and booking tools (e.g. SureForms)
  • Email and communication platforms
  • Analytics tools

These providers only access information necessary to perform their services and are required to protect your data.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

No method of transmission over the internet is 100% secure, but we follow best practices to safeguard your data.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Meet legal, accounting, or reporting requirements

You may request deletion of your data, subject to legal obligations.

8. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Withdraw consent at any time
  • Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us using the details below.

9. Children’s Privacy

FreedomHub does not knowingly collect personal information from children under the age of 18. If you believe such data has been collected, please contact us for removal.

10. Changes to This Policy

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